ASUMH Workforce and Community Education

Employers want employees with strong work ethics. Employers want employees who have a personality that chooses good conduct, habits, and values that help the employers do what they are in business to do. Work Matters, Work Ethic Matters. Integrity is foundational to the workplace. Honest communication is necessary for production and service delivery. Good decision-making relies on accuracy. Dishonesty harms everyone. Our reputations are the only things that really matter. Without a good reputation, we won’t have opportunities. Integrity reflects our reputation. Eventually, the culture rots. When the company suffers, jobs are lost. The idea of providing service to others might seem like it belongs to a job called Customer Service. The truth is that every interaction we have with others while we are at work is giving customer service. The assistance and advice we provide others is constant. The person to whom we offer these things are the customers. The greater the culture of helping one another, the greater the chance the company will be successful. Students will reflect on their present skill level via self-assessment for each of the 3 components (work ethic, integrity, and customer service) before learning. Students will learn constructs of work ethic, integrity, and customer service Students will set goal(s) for improvement of skills.